Service

Technical Machine Support

You have the strongest support team in the industry. Why? We focus on uptime and strive to keep machines up and running, always. How? Timesavers offers technical support over the phone on all Timesavers, Grindingmaster, Midwest Automation, Sandingmaster, and AEM Machines. Get in touch with our support team today.

Timesavers Now Offers A New Virtual Service Tool:

With over 75 years of experience in sanding solutions, we have given our customers technology to help them become more efficient and save time in their operations. Timesavers is proud to introduce a new tool to assist our technical support, called TechVision. TechVision is designed to help you streamline the service on your Timesavers machines. Our latest technology is designed to optimize the operations of our Technical Phone Support Department, ensuring the most efficient assistance possible. The Timesavers Technical Phone Support Team are industry experts, which is why 95% of the time, troubleshooting, diagnosing, and repairing machines can be completed over the phone or using TechVision at no cost, for the life of the machine. 

Benefits of using TechVision by Timesavers:

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  • Reduced downtime.
  • Guidance from our experts to safely fix your machine.
  • Save money on electricians and service technicians.

With TechVision by Timesavers, you can get the service you need without added downtime. Contact us today with your technical service needs!

*Please note: TechVision works on a service platform that requires strong cellular service or Wi-Fi.

Parts

Speaking of Uptime, did you know that Timesavers has over 40,000 active SKUs in parts inventory ready to ship same day? Our parts department is ready to help. This ensures a quick fix to get machines up and running in a timely manner. From contact drums to conveyor belts, we do our best to have every wear item on our machines readily available to our customers.

Service

With over 150 cumulative years of Service Technicians, you will be confident your machine is being repaired effectively and efficiently. Also, our Factory Certified Technicians will be on-site for new factory machine start-ups. This role will include set-up of a machine, training machine operators on best practices, and training the maintenance staff on how to service your investment. Request your custom quote today to utilize our vast experience and service expertise.